Frequently Asked Questions
Everything you need to know about shopping with H&H.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our online Returns Portal with your order number and email address to print a prepaid shipping label.
Which payment methods do you accept?
H&H accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your delivery in real-time.
Do you offer international shipping?
Currently, H&H ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
Are the products covered by a warranty?
Yes, all H&H products come with a 1-year limited manufacturer warranty against defects in materials and workmanship under normal use.